MXIE Client
The Media eXchange Interface for End Users’ client (MXIE) is an intuitive, easy to use Presence and Communications tool. This "One Click to Contact" desktop application manages all of the functions in the MX platform. It lets people see the availability of anyone in the company — whether they are on a mobile phone or a desk phone — and launch an email, phone call, fax, IM, voice mail or a conference session with a simple mouse click.
A leader in open standards SIP-based Enterprise communications since 2001, Zultys’ integrated communications systems support customers in over 110 countries in 19 languages.
Available features include:
- Initiate and control calls via mouse, keyboard, telephone or Softphone.
- Record calls from any phone.
- Single log-in for Users, Operators and Contact Center Agents.
- View presence indicator and notes of all users.
- Create Call Handling Rules to manage call routing.
- Collaborate via Instant Messages.
- Review and manage voice mails and fax messages.
- Supported on Windows, Mac, Linux and thin clients.
- MS Outlook address book integration.
- Screen pops display incoming caller information
- Integrate with CRM and TAPI
- Compliant applications
- ScreenDialTM lets you call from any webpage, document or electronic record
- Call Attached Data for Wrap-up and Account Codes, and other notes
- MXconnectTM lets you make any phone your business phone
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